SADIS OPERATIONAL EFFICACY QUESTIONNAIRE 2017-2018

PART A. - GENERAL

1. State:

2. Number of operational SADIS FTP user(s) in your State:

3. Location of the operational SADIS FTP user(s) in your State:

PART B. - SADIS FTP SERVICE PROVISION

4. Overall assessment of the SADIS FTP service:
a) service quality (excluding local Internet connectivity issues beyond the control of the SADIS Provider State):
If problems encountered, specify their nature below:

b) Is the SADIS FTP data download rate suitable for your operations?
If 'No', please provide details.

c) Availability on the SADIS FTP server (i.e. excluding local Internet connectivity issues, performance of user processing/display equipment and associated software)
of WAFS upper-air gridded global forecasts in the WMO GRIB2 code form, including wind/temperature/humidity and CB cloud/icing/turbulence
If availability of WAFS upper-air forecasts in WMO GRIB2 code form on the SADIS FTP server considered "average" or "poor", specify the nature of the problem below:

d) Availability on the SADIS FTP server (i.e. excluding local Internet connectivity issues, performance of user processing/display equipment and associated software) of WAFS SIGWX forecasts in the BUFR code form:
If availability of WAFS SIGWX forecasts in WMO BUFR code form on the SADIS FTP server considered "average" or "poor", specify the nature of the problem below:

e) Availability on the SADIS FTP server (i.e. excluding local Internet connectivity issues, performance of user processing/display equipment and associated software) of OPMET messages (METAR, TAF, SIGMET etc.):
If availability of OPMET messages on the SADIS FTP server considered "average" or "poor", specify the nature of the problem below:

5. Reliability of SADIS FTP service (i.e. excluding local Internet connectivity issues, performance of user processing/display equipment and associated software): a) overall assessment:
If the overall reliability of the SADIS FTP service considered "average" or "poor", specify the nature of the problem below:

PART C. - SERVICE DESK AND ADMINISTRATIVE MESSAGES

6. Assessment of SADIS 24-hour Service Desk. During the period under review, did you have occasion to contact the SADIS 24-hour Service Desk?
If the Service Desk was contacted, was the technical support provided satisfactory?
If considered not satisfactory, specify the nature of the problem related to technical support provided by the Service Desk:

7. Concerning SADIS administrative (service) messages, do you consider that those received were sufficient to keep you advised on the status of SADIS service?
If administrative message are considered not sufficient, specify the nature of the problem below:

PART D. - ADDITIONAL REMARKS

8. Additional comments, including suggested future developments. Type your comment here:

PART E. - CONTACT DETAILS

9. Please provide your contact details to enable ICAO and/or the SADIS Provider to contact you, if necessary, to seek clarification to any of the answers that you have provided to this questionnaire.

Name:

Organization:

Position:

Telephone:

Email: